Clinical Insights6 min read

EHR Integration: A Clinical Perspective on What Actually Works

After 15 years as an ICU nurse, here's what I wish our IT team knew about EHR workflows and how small changes can make huge differences in patient care.

Sarah Chen, RN

Sarah Chen, RN

ICU Nurse & Clinical Informatics Specialist


EHR Integration: A Clinical Perspective on What Actually Works

As an ICU nurse with 15 years of experience, I've worked with more electronic health record systems than I care to count. Each implementation promised to revolutionize our workflow, but the reality on the floor often tells a different story.

The Gap Between Design and Reality

Most EHR systems are designed by people who have never spent a 12-hour shift trying to keep critically ill patients alive. The result? Systems that look great in demos but fall apart under the pressure of real clinical work.

What We Actually Need

Speed Over Features: When a patient is crashing, I need to access their medication list in 3 clicks, not 8. Every extra click could mean the difference between life and death.

Contextual Information: Show me what I need to know, when I need to know it. If a patient has a penicillin allergy, that alert should be impossible to miss when I'm about to administer antibiotics.

Mobile-First Design: We're not sitting at desks. We're moving between rooms, standing at bedsides, and often working in cramped spaces. Your interface needs to work on a tablet or phone.

## Recommendations for IT Teams

1. Shadow Clinical Staff: Spend a full shift with nurses, doctors, and other clinicians. See how they actually use the system.

2. Prioritize Workflow Integration: Don't just digitize paper forms. Rethink the entire workflow.

3. Test Under Pressure: Your system needs to work when the unit is at capacity and everyone is stressed.

## The Bottom Line

The best EHR integration isn't the one with the most features—it's the one that gets out of our way so we can focus on what matters: taking care of patients.

What has your experience been with EHR implementations? Share your thoughts in the comments below.

Tags

EHRClinical WorkflowUser ExperiencePatient Safety

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